(no subject)

[janetlin]

I finally found the Miskatonic University sweatshirt I've been wanting for _years_ on CafePress. Yay! I order a Medium, according to the measurements given on the site, but when it arrived (today), it turns out it's too big. So I fill out an exchange request for a Small, and I get this email:

Dear Sierra,

I want you to be 100% satisfied with everything you purchase at CafePress.com. I am ordering you a replacement right away in the new size at no additional charge. You should receive the replacement by March 5th.

There is no need for a return! I don't want you to incur any additional shipping charges. Please keep the original as our way of saying thanks for shopping at CafePress.com.

If there is anything else I can do for you please let me know.

Best Regards,

CafePress.com Support Associate

How cool is that?! So I have an extra sweatshirt now. ETA: Which kiwifruitbat just claimed.

Comments

[kiwifruitbat.livejournal.com]

Curses....

Now I need to find you a new birthday present...

[janetlin.livejournal.com]

Sorry!

[kiwifruitbat.livejournal.com]

That's alright love... I'll still send you the T-shirt, and that is the risk one takes when one plans a surprise like that.