(no subject)

I finally found the Miskatonic University sweatshirt I've been wanting for _years_ on CafePress. Yay! I order a Medium, according to the measurements given on the site, but when it arrived (today), it turns out it's too big. So I fill out an exchange request for a Small, and I get this email:

Dear Sierra,

I want you to be 100% satisfied with everything you purchase at CafePress.com. I am ordering you a replacement right away in the new size at no additional charge. You should receive the replacement by March 5th.

There is no need for a return! I don't want you to incur any additional shipping charges. Please keep the original as our way of saying thanks for shopping at CafePress.com.

If there is anything else I can do for you please let me know.

Best Regards,

CafePress.com Support Associate

How cool is that?! So I have an extra sweatshirt now. ETA: Which kiwifruitbat just claimed.

(no subject)

I finally found the Miskatonic University sweatshirt I've been wanting for _years_ on CafePress. Yay! I order a Medium, according to the measurements given on the site, but when it arrived (today), it turns out it's too big. So I fill out an exchange request for a Small, and I get this email:

Dear Sierra,

I want you to be 100% satisfied with everything you purchase at CafePress.com. I am ordering you a replacement right away in the new size at no additional charge. You should receive the replacement by March 5th.

There is no need for a return! I don't want you to incur any additional shipping charges. Please keep the original as our way of saying thanks for shopping at CafePress.com.

If there is anything else I can do for you please let me know.

Best Regards,

CafePress.com Support Associate

How cool is that?! So I have an extra sweatshirt now. ETA: Which kiwifruitbat just claimed.